the story
For 20+ years, M3 Design has collaborated with Emerson to create their industry-leading, diverse, and rugged product portfolio families for some of the most demanding environments on the planet.
M3's work spans valve systems and portable handheld electronics, equipment built to withstand harsh environments, and applications ranging from precision biopharmaceutical production to oil refinery management.
data points
Start of Partnership
Projects & Counting
Business Units
Delta V
Distributed
Control System
Micro Motion 5700 Field-Mount Transmitter
Rosemount
470XA Gas Chromatograph
Your team literally helped us change our industry, and we couldn’t have done it without you.
Arlyn Miller
Director, Hardware and Support Services
Emerson is constantly integrating new products into its vast portfolio through a combination of internal development and mergers and acquisitions. Their products are extremely diverse in size, function, and application. To provide a consistent Emerson brand experience across their portfolio, M3 created and maintains a design language focused on a common UI/UX to reduce user error and support brand recognition.
Emerson products are used and maintained by a wide range of stakeholders over decades of operation. M3 leverages stakeholder-centered design, human factors, and UX expertise to ensure products are intuitive to operate, easy to maintain, and designed to minimize downtime. By prioritizing usability and serviceability from the outset, M3 helps Emerson maximize efficiency, safety, and uptime throughout the product lifecycle.
Emerson products are expected to perform in some of the world's most challenging industrial environments and remain in service for decades. M3 applies deep industrial automation expertise and rigorous engineering practices to address reliability, material selection, environmental conditions, manufacturability, and regulatory requirements. The result is durable, dependable products built to withstand the test of time.
Developing great products is only part of a successful long-term relationship. M3 invests in understanding Emerson’s organization, stakeholders, customers, markets, and technologies while earning trust through consistent collaboration and delivery. This foundation creates an environment where teams can challenge assumptions, push boundaries, and achieve breakthrough results.
family overview
Understanding the Key Stakeholders
Before designing a product, M3 works with Emerson and their customers to help inform product needs to ensure the right product is being made. M3 conducts extensive product research, VoC, and roadmapping throughout the process.
Building a Design Language
The design language M3 created for Emerson ties together their diverse product portfolio into a family using a combination of consistent user touchpoints, interactions, and brand cues. This not only makes their products recognized as “Emerson” but also reduces user error and potential downtime.
Mechanical Detail Design
M3 leverages its expertise in complex injection-molded part design, mechanisms, machine design, DFM, and electronics packaging to produce premium solutions for Emerson. Great products aren’t great unless they can be built. M3 works closely with Emerson’s internal development team and supply chain to ensure the products are optimized for manufacturability.
Engineered for Demanding Environments
Emerson products must operate in demanding environments for decades. Product reliability and robustness are critical to success. Mechanical analysis, material research, environmental and vibration testing, and M3’s engineering rigor during the development process are vital to ensure Emerson’s products operate safely in hazardous environments.
Designed for Serviceability & Scalability
Serviceability and scalability were foundational considerations throughout the Emerson partnership. M3 developed solutions that simplify servicing, reduce downtime, and support field maintenance, while creating scalable product architectures and design language systems that support expanding portfolios, evolving technologies, and future product generations.
As a global leader in their market, Emerson understands the need to keep their products and services best in class. They also understand that because many of their products have operational lifetimes measured in decades, it takes a long-term view and a unique approach to create them. When they looked for a product development firm to collaborate with, they needed a team that had the same long-term vision and technical excellence. They chose M3 for that role more than 20 years ago. More than 150 collaborations across multiple Emerson business units later, the relationship is stronger than ever. The products M3 helped create speak for themselves.
Improved Reliability
Simplified Serviceability
Minimized User Error
Consistent Interactions
Breakthrough Products
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